Smiling woman in business attire using her phone at a modern reception desk.

THE HOTEL

Check In & Check out

24 / 7 / 365 check-in service
for your flexibility

Check-in at the HEINhotel is available for you around the clock, 365 days a year.⌛️ No matter whether you arrive late in the evening, in the middle of the night or during the day! 🌙 Do you have a stopover in Vienna or would you like to take a short break during the day? That's no problem: our day rooms are perfect for a short or longer break to freshen up. 🚿 And if you like to sleep longer in the morning, simply take advantage of our late check-out and stay in your room until 3 pm. 💤 Because time doesn't matter to us as long as you feel comfortable. 😌

 

A silver service bell with a wooden base, isolated on a white background.

PERSONAL
CHECK IN

PERSONAL
CHECK IN


at the hotel reception
daily from
6 am - 11 pm

For an extra charge, an
early check-in is
possible from 10 am

PERSONAL
CHECK IN


at the hotel reception
daily from
6 am - 11 pm

For an extra charge, an
early check-in is
possible from 10 am

A classic key attached to an oval gold pendant with the number 18.

SELF
CHECK IN

SELF
CHECK IN


key box
daily from
11 pm - 6 am

SELF
CHECK IN


key box
daily from
11 pm - 6 am

Bright yellow hard-shell case with four wheels and an extended telescopic handle that stands upright.

CHECK OUT

CHECK OUT


daily
until 11 am

For an extra charge, a
late check-out is
possible until 3 pm

CHECK OUT


daily
until 11 am

For an extra charge, a
late check-out is
possible until 3 pm